Terms & Conditions

  • Present tickets purchased online at the ticket counter in the main building.
  • Tickets purchased online for general activities (non-Aerial park) are non-refundable but can be replaced by calling the park and asking for your ticket to be reissued to the email address it was purchased under.
  • Refunds for Aerial Park bookings will be given if a booking is cancelled more than 48 hours out from day of event, if less than 48 hours it can be rescheduled to another day. If no show or day of the event than no refund will be given.
  • If weather forces the park to close no refunds will be given for those participants onsite and in progress, however a free voucher (for the same activities) will be given to return at a later date.
  • Tickets are uniquely barcoded. If altered or duplicated the ticket is not valid.
  • Ticket is valid only for the day and time purchased.
  • Ticket may not be used with any other offers such as group rates, discounts, etc.
  • Ticket holder grants permission to use his or her photo and video images taken at the park to be used for advertising purposes without payment to the holder.
  • Please check the weather forecast before visiting as weather may affect operating schedule. Feel free to call before visiting to confirm hours.

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