CANCELLATION POLICIES: · We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.
2+ Weeks in advance:
Full refund minus $25 cancellation fee OR full refund issued in camp credit (expires in one year)
Between 1 and 2 weeks in advance:
50% of reservation issued in camp credit and 50% of reservation forfeited
Less than 1 week in advance:
Full reservation forfeited
Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks in advance) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.·
Changes made inside the cancellation window (less than two weeks in advance) to decrease occupancy (resulting in a credit owed) will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.·
Reservation arrival or departure dates may not be changed inside the cancellation window (less than two weeks in advance).
PAYMENT POLICY:· Payment is due in full at time of booking.· We gladly accept Visa, Mastercard, Discover, and American Express.· Are you struggling to pay in full? Give us a call to see how we can work with you.
NO SHOWS:· Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.
* All rates, specials, terms and policies are subject to change at any time without notice.